Displaying posts tagged with: Answers

An advanced search experience now on Answers

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As a part of the recent changes to Yahoo! Answers, we will also be rolling out a few changes to the search experience over the next few days.

We’ve taken the feedback you’ve provided and have incorporated your comments to improve the current search experience. Through the new search experience, you’ll notice a new, re-designed layout on your search results page, making it easier to refine your search without having to leave the page.

1- We’ve taken all of the options which were previously available in Advanced Search and moved them to the left-hand-side of this page to make it easier to customize your search queries.

2 – The category dropdown has been re-structured to fit this new design.

3- For those of you who perform the same search regularly, we’ve also thought of you: we’ve replaced the `Make this my default search option` with the `My Saved Search` feature. `My Saved Search` allows you to save your favourite search so you can easily access the results from anywhere on Yahoo! Answers. By checking this box Answers will store your most frequent searches. You can then click on the `My Saved Search` link next to the `Search Answers` button to access your saved search from wherever you are on the site.

You can find out more about making the most of `My Saved Search` by checking out this help article: http://help.yahoo.com/l/sg/yahoo/answers/overview/overview-7163233.html

As with all of the changes we’re making at the moment we’d love to hear your feedback. Leave us a comment here on the blog or on the feedback thread on the Suggestion board

Passing on the Baton…

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… to me!

ReiShin says Hi!

Hiya folks ~

As you can guess, I’m the new Yahoo! Community Manager for Singapore and Malaysia. Having been a fan of Yahoo! and its many products for nearly a decade, it’s so exciting to finally be a part of Yahoo! Woot!

I’ve always been curious about anything and everything. A friend of mine was even annoyed enough to warn me one day that “curiosity killed the cat”. But how did curiosity kill the cat? How did this phrase even come to be? Why…? I think he must have regretted even telling me that, lol! (And guess what? This is what some of us said in reply to Mustang Sally’s “Why did curiosity kill the cat?“)

Well, I always believed that humans are innately curious. And with questions, come answers, which in turn changes to knowledge. And what do people say about knowledge? Yep, it’s power! Muahaha! Time to take over the world! Just kidding. ;) But isn’t it a pleasure to share what we know with each other? It’s like a Q&A Wikipedia :)

So let’s make this community vibrant and fun together! Leave me a comment or email me if you have any feedback, suggestions, or just general opinions. I don’t bite. Really. ;) (Not unless you’re a gingerbread man or chocolate. Heh.)

Till the next post!

Stand by, your answer is arriving

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Confucious say by kalleboo on Flickr

(Flickr photo by kalleboo)

There are always plenty of avid answerers just itching to tackle the new questions that are asked every minute of every hour of every day on Answers. It never ceases to amaze me how people are so willing to lend their time, knowledge and experience to help out their fellow man. And I’m impressed by the thoroughness that some members of the community put into their answers.

I also notice that some folks fire and forget. They are doing something online, then a thought strikes them and they log into Answers to post a question. The helpful answerers pounce all over it and in short order, the question has a stack of answers. But where did the asker go? Yes, it’s true, sometimes all the answers are equally good and the asker needs help from the community to choose the best and thus, the asker puts the question to a vote. Other times, the asker has simply forgotten to check back and select the best answer. That’s tough on the answerers who invested their time helping out.

Remember, dear asker, to stand by and check back in a day because when you ask, you will receive an answer. Probably several. Maybe even a dozen. And not only will you get the advice or answer you seek, choosing the best answer gives you back three points. Plus (and here’s the big plus), you make someone’s day when you personally select the answer that helped you the most as the best answer.

So go ahead, make someone’s day.

Notice something different?

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Welcome to the new blog for Yahoo! Singapore Answers. Since we launched Answers in the Philippines, Malaysia and Singapore in 2006, the team has been using just one blog to keep three communities up-to-date. It seemed efficient at the time but we knew we were short-changing our Singaporean community because you were getting updates that well, just weren’t relevant to you.

Not any longer. From today, you’ll have your own blog to keep you informed of the latest happenings here on Yahoo! Singapore Answers. Expect to hear about folks from your community who have been contributing well to Answers, about community events and other exciting things that we have in store for you.

But that’s not the only change we have for you. I’m sure you’ve noticed that the question page has gone wide screen. Yes, we hear that a wider page means we can fit more on the page and that’s exactly what we’ve delivered. The category links remain on the right-hand side, leaving even more room for the detailed answers you continue to amaze us with.

We’re always listening to the needs and wants of you, the Answers’ community, so we hope you enjoy this page and we look forward to unveiling future developments across all areas of Answers, including enhancements to the ask/answer and reporting process.

In the meantime, keep on enjoying Answers and helping out your fellow Singaporeans. Remember, you make the world a smarter place through Answers.

The Great Light Bulb Exchange

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Luminous Idea, on Flickr

It’s Earth Day, 2008. What have you done in the past year to help reverse the environmental damage that we’re inflicting on our home, planet earth? Have you reduced the number of times you order take away because of the number of bags and plastic containers they give you? Have you stopped taking long showers to try and save water? Have you starting bringing your own shopping bag to the supermarket? Have you stopped printing every single email or document but considered carefully if you really need a hard copy? Have you changed your incandescent bulbs for more energy-efficient compact florescent bulbs?

Well, if you haven’t changed your bulbs, you’re in luck. For those of you in Singapore, here’s your chance to change all the incandescent light bulbs in your house for energy-saving bulbs. For free. That’s right, you read correctly–for free.

It’s the Great Light Bulb Exchange. Bring us one of your incandescent light bulbs (working or broken) and we’ll give you a new energy-saving compact florescent light (CFL). No strings attached. (Well, just tell us how much you love Yahoo! Answers.) If you bring two old light bulbs, we’ll give you two CFLs. No gimmicks, no sales pitch, nothing. It’s just our way of getting the community to go green. And hey, you’ll be saving money on your electricity bill too.

Here are the details:

Venue: Newton Hawker Center Public Carpark
Date: 22nd April 2008
Time: 5pm

The Yahoo! crew will be there for one hour to exchange bulbs with you. Plus, the first 1,000 folks will also get some Yahoo! goodies. For more information, see the Green Movement 2008 group on Flickr.

So make green your favourite colour and come get your new CFLs.

Looking forward to seeing you,

Answers Outage on 14 April 2008

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Hi everyone,

Answers will be down on Monday 14 April, from 1:00 p.m. for scheduled maintenance. We anticipate the work will take a few hours, and Answers will be unavailable during that time. If there is any change to the schedule, we will inform you here with updates.

We hope to be back up as soon as possible. In the mean time, scribble your questions on a Post-it and be ready to post when we are up and running again.

Thanks for your patience.

I’m on Messenger and I need an Answer

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Messenger Plug-in

It’s here. The updated Answers plug-in for Yahoo! Messenger. What is that you ask? Well, it’s a nifty little application that lets you get access to the rich information on Yahoo! Answers right from your Messenger client, all without having to open a browser window.

We released a first version some time back that was worked with Singapore Answers. Our new version lets you set your country preference and you can pull Q&A from Singapore, Malaysia, the Philippines, Indonesia, Vietnam and Thailand. Talk about multi-lingual.

Now you can have those smart-aleck moments when you’re talking to your friends. Suppose you’re chatting with your friend and she wants to have coffee in the vicinity of Ayala Boulevard. You can type right into the Answers plug-in search box: “Where can I get the best coffee on Ayala Boulevard?” and hit Search. The slider will slide out and presto, you have your answer. How impressed will she be?

Download the plug-in today and start searching and browsing Answers right within Messenger. Of course, if you need to check back into Answers or want to post a new question, there are links inside the plug-in that will bring up your browser. Let us know how you like it!

Download the Answers plug-in now.

Your friendly neigbhourhood smart aleck,

Love Answers? Then join us

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Every day, thousands upon thousands of folks drop by to tap into the collective wisdom of the massive Answers community. They ask questions that are fresh on their mind or ask something that they’ve always wanted to know but didn’t know who to ask. Then there are the those who love helping people. They come by to make the world a smarter place by sharing their knowledge and experience.

If you’re one of those folks who gets a daily buzz from helping others and providing good knowledge, and if you can’t imagine a world without Answers, then how about this: join the Answers team in Southeast Asia.

Yes, we hiring. Starting immediately, we’re looking for a community manager to be based in Singapore.

As the community manager, you are the voice of Answers. You’re the host and guide, teaching the vast community how to get along and make the most of Answers. You’ll bring up the best questions and answers and help connect users to one another. It’s your job to make the experience fun, rewarding and engaging so users will come back for more.

You’ll definitely need to be an Answers addict. Showing us your rock-star profile with its high Best Answers percentage will make us fall in love with you immediately. Being an excellent blogger will make us fall in love with you more. And our ideal candidate is one who is a people person. Nothing gets you going more than the chance to meet people (on- and offline), to interact with others, and to getting them to talk to each other. And you’re one of those who shine when you get the chance to speak to a roomful of guests. Of course it helps that you’re the king (or queen) of trivia and you’re just brimming with great ideas on how to make the Answers experience better.

Does this sound like you? Then we’d love to hear from you. Send us your resume and a cover letter on why you’d be the perfect community manager for Answers. (Yes, that’s a test.) And we’d love to have a look at your blog to. Oh, and candidates should also possess a Bachelor’s degree and have had experience managing communities. For more detail, read the full job description.

Send your cover letter and resume to sg-jobs-hr@yahoo-inc.com.

We look forward to hearing from you.

P.S.
Yahoo! is an equal opportunity employer. Applications are welcomed from all qualified candidates. Data obtained from applicants will be kept in strict confidential and used only for recruitment purpose. Applicants who are not contacted within six weeks may consider their application unsuccessful. We retain each application for a maximum period of two years and may refer suitable applicants to other vacancies within Yahoo!. Your details will be managed in accordance with our data privacy policy for job applicants.